OUR ID&E Strategic Plan

Our ID&E vision strives for an inclusive, equitable, and respectful organization where our employees positively impact and reflect the communities we serve. Our Inclusion, Diversity and Equity Strategic Framework focuses on three pillars:  Culture, People and Community.


We are committed to creating deeper employee connections through an inclusive workplace and a culture where employees are treated with respect and dignity. Visit Engaging our Workforce to learn more.


We create personal growth for our employees by attracting, developing, promoting, and retaining the best and most qualified talent. Visit our Recruiting section for more.


We engage, support, and create strategic partnerships within our communities with a shared purpose.  Visit Our Communities section to learn more.

Focused on Our Vibrant Future

In 2023, American Water redesigned the Chief Inclusion Officer role to build on our progress in establishing a culture focused on inclusion, diversity and equity.

Our 2022 Inclusion, Diversity & Equity Summary

We are taking action to build an inclusive, diverse and equitable workplace.
Our Metrics
American Water three pillars of Inclusion, Diversity & Equity Strategy